IT support for small and medium sized businesses
Motech Solutions Ltd can provide IT support for all sizes of business, either standard desktop and server support for offices, or more specialised services for remote or prestige installations.
We specialise in supporting all staff on a day-to-day basis both on-site and over the telephone, keeping all computer systems running to a professional standard.
We offer a service which includes managing the hardware, software, server and network infrastructure, including network Security, anti-virus solutions and backup strategy. This may include migration to an ADSL/SDSL connection with Virtual Private Networking capabilities.
Why choose Motech Solutions:
Problems are inherent when you've built your IT systems piece by piece. Our service provides the know-how to stabilize these environments and to organize your networks to operate more effectively.
IT support is more than maintaining computers. It's about maintaining your business and protecting the critical parts of your operation. Together, we build a custom service plan that's right for you.
Paying for IT support is more than an expense. It's about the cost of protecting your business, assessing and mitigating risk so service to your users and customers is never interrupted, and getting value that you can afford. Trying to determine which service provider is responsible for which problem can be time consuming and painful. Motech Solutions way is taking ownership of your IT problems, all your IT service issues. No more confusion!
IT Services and Consultancy:
Network Servers :
A full range of Branded and non branded servers are available from entry level workgroup servers to powerful multi processor multi server solutions. All our servers are specified according to your requirements, choose the specification, level of fault tolerance and storage options that suit you.
Full installation and data migration service as well as on-going support services ensure that you have a stress free transition.
Workstations, PCs and Laptops :
If you are looking for fast, reliable built to last business class computers for your network then talk to us about our range of workstations. We don’t sell off the shelf, every machine is specified to suit your particular requirements with the highest quality components and the right software packages ensuring it’s the right fit for your business. All our systems are based on the intel processors to ensure maximum compatibility with business software.
Email Solutions :
We offer a range of email solutions to businesses which include much more than just sending and receiving emails. Mail Archiving, automatic out of office replies, automatic forwarding, shared calendars and diaries, access your emails from any web browser etc. etc. Are you getting the most from your systems? Contact us to see how we can help you work smarter not just harder.
Network Security :
The threat of unauthorised access to your IT systems has increased with the advance of technology, especially in the arenas of the internet and wireless networking. With the right Firewalls and Security policies in place you can protect your network from uninvited guests. We also have a range of Security packages that protect your data from internal threats such as unauthorised use of USB memory sticks etc. Please contact us to discuss how to improve the Security of your network.
Virtual Private Network and Remote Access Solutions :
Virtual Private Networks and remote Access Solutions form an increasingly important part of IT networks offering more flexible working whilst maintaining security. With low cost and high speed internet connectivity linking remote offices and allowing users to access the business network from home or from their laptops on the road, connectivity is cheaper and easier than ever before. Contact us to see how you can benefit from this type of solution.
Data Backup :
Making sure that you keep a backup of your data is essential. Yet many people do not have the correct equipment in place to ensure that they are protected from potential data loss. We can advise you on how to protect your data and ensure that you are in the best position to recover it when you need to. Motech Solutions Ltd can offer solutions based on tape drives and co-located backup solutions (off site backups). Contact us for details.
Data Recovery :
If you have a hard drive that has failed and you need to get the data off let us help you. We have successfully recovered data from single hard drives and failed arrays. Please contact us to discuss.
UPS Power Supply :
A power cut can cause real problems to your business, a server powering off in an uncontrolled way can cause corruption to the operating system and the data. Having the correct uninterruptible power supply solution in place can protect you against this threat. Using the correctly rated equipment with the right software will ensure that your server shuts down automatically in the event of a power failure, protecting your precious data. Contact one of our consultants to discuss how you can be sure that the solution that you have in place is the right one.
Antivirus :
New viruses appear on a daily basis and your business could be the next victim. Every IT administrator knows how important it is to have software that is easy to install, update, configure and manage.
Antispam :
Email is an essential communication tool for most businesses today. However it also creates serious productivity and security issues, providing both an entry point for spam, unwanted non-business related content as well as other Internet attacks. With fraudulent, inappropriate and offensive emails being delivered to businesses every day, anti-spam software is a vital component to a company's IT security infrastructure. spam email uses up valuable network resources. Motech Solutions Ltd offers a range of solutions to help you control this problem.
Web Filtering :
We offer cost effective web filtering solutions that will prevent offensive and inappropriate material from the internet entering your business network, we can make sure that your network users are using the internet constructively. You can filter internet usage by what type of site, time of day and user. This solution pays for itself in no time by increasing employee productivity.
Software and Hardware Audits :
It is becoming increasingly difficult to manage software licences on networks, half the battle is knowing what packages are installed on your network. Motech Solutions Ltd offer a service to audit your systems so that you have a clear understanding of where you are. These audits can also be combined with a network health check to give you a snap shot of how your network is configured and to give you some indications on what you can do to improve the performance or stability of the network.
Printers / Peripherals :
What ever your printing needs are we can help you choose the right solution. From desktop based inkjets and laser printers through workgroup mono/colour laser printers to network printers offering complete paper management and stapling we can advise you on the best solution for your particular application.
Upgrades :
Need to spruce up your existing systems? Then we can help you determine which systems can be upgraded and advise on how best to go about it.
Maintenance Contracts and Emergencies :
We know how important your Business is. We understand that sometimes you need to know that we’ll be there when you need us most. Rest assured that we’ll treat your business with the same importance we treat our own. For added piece of mind we can offer you a maintenance plan to find the little problems before they become big ones.
We provide professionalism and assistance in all areas. We listen to, and understand, your overall IT requirements providing excellent advice and guidance. Our knowledgeable staff are always on hand to deal with requests and queries quickly and efficiently. We ensure customers progress with their work knowing that any IT issues that arise can be handed over to Motech Solutions Ltd and be dealt with in a cost-effective manner and with minimum disruption.
